"Badger Bounce Back” Plan & Our StaySafe Initiative

Our mission for the Dor Cros Inn & Island Rides Bicycle Rentals during the various Wisconsin business reopening phases of the "Badger Bounce Back” plan (emailed to us 05.08.20) remain the same as it has been for the past 20 years of ownership. Provide a fun, relaxing & safe environment while offering the best possible getaway for our Island Guests. 

Following recommendations made by state and local officials are the best ways to implement our "StaySafe Initiative" for our reopening. We look forward to a future unencumbered by threats to the health of our staff and those we serve. Working toward that future will require the gradual adoption of new business practices that reflect the evolving reality of the COVID-19 pandemic and our success in mitigating the effects of this unprecedented global health emergency. 

To assist us in answering your most FAQ we referenced the following link REOPEN GUIDELINES, received from Wisconsin Gov. Evers (dated 05/08/20) and other Federal, State and Local authorities listed at the bottom of this page for these new "Best Practices & Safety Tips".

Due to the almost seemingly everyday changes to "Best Practices & Safety Tips" when it comes to fighting the coronavirus (Covid-19) for Wisconsin's lodging industry you are encouraged to bookmark the following link and check back to it regularly as Wisconsin's Businesses' main source: REOPEN GUIDELINES and we will do the same. 

Information related to Governor Evers’ Emergency Order #1 requiring face coverings to be worn statewide in certain situations.

Your Hosts,
Laura & Cory Anders

Answers to your frequently asked coronavirus (Covid-19) questions:

What is the Dor Cros Inn doing to keep it's guests as safe as possible during check-in and check-out for the 2020 Island Season?

We strongly encourage our Guest(s) to reserve and pay online by clicking the "Cabin Reservations" icon from our menu choices: We are offering a self-check in option - For online reservations please write "prefer self-check in" under the comment area if this is your preference. 
All Guests with advance reservations will be given the option for a self-check in at arrival. Also the option of having balance paid with credit card remotely (3.5% processing fee) or a check can be left in the designated office drop box if a Guest(s) is wanting to avoid the 3.5% credit card processing fee. The interior office bulletin board will have an island map with pre-marked sites and a sheet with restaurant hours along with island WiFi hotspots to take a photo with your smart phone. 

If a self-check in is not desired: Most of our Return Guests are accustomed to meeting with us at a face to face check in and we enjoy meeting with you as well (regular office hours: 9-6 daily central time). 
We are asking all Guests to call or text 920-847-2126 a minimum of 2 hours prior to arrival so arrangements can be made to meet in our office. Our front desk will be equipped with a clear protective barrier for all office interaction with Guest(s). For balance payment our credit card processor accepts payments (3.5% credit card processing fee) by passing your smartphone over our processor.

Our staff will be observing Social Distancing Guidelines as set by the most recent CDC guidelines and we will ask the same of our Guest(s). If we've hugged or shook hands in the past please don't be offended when we refrain this season. We only do this out of respect for your safety. 
Note: The management reserves the right to ask Guest(s) who are not complying with our property's rules and regulations, including those involving social distancing, to vacate the premises.

We request that all parties checking in at our office wait to enter if another party is being helped already. Please wear your face covering if you cannot keep the recommended 6 foot distance from another non-related Guest(s) while waiting. We recommend texting or calling 920-847-2126 from our parking lot once you arrive for the best possible instruction.

Wash and/or sanitize your hands when you enter and exit our office. We will provide a hand sanitizer station and a touchless disposal receptacle in our office. 
If you feel the need to cough and/or sneeze while on the Dor Cros Inn premises and do not have tissue please do so into your elbow.

Will we be required to wear masks or face coverings while at the Dor Cros Inn or Island Rides Bicycle Rentals and how are Island restaurants, shops and stores addressing this situation?

While at the Dor Cros Inn in situations where the 6 foot Distancing cannot be achieved such as check in or general office assistance our staff will be required to wear them whenever possible and we ask our Guests to do the same including with other non-related Guest(s). Distancing at other times should not be a problem since our property is located on 2 acres for a maximum 28 Guests.

It is being recommended by the Door County Medical Center and Door County Public Health for all Door County employees of restaurants to wear a mask if they would be within 6 feet of a customer.
Note: Children under 2 years of age should not wear face coverings, per CDC guidelines.

Will we or your staff be required to wear gloves?

In general, rather than wear gloves, we will wash our hands frequently for at least 20 seconds and have a hand sanitizer station available for staff and Guest(s) in our office along with a no-touch disposal receptacle.

Will it be required to have our temperature taken with one of those touch-less forehead thermometers and do you require this of your staff?

We are checking with local authorities regarding the necessity of this option for our Guest(s) and will update the answer asap. In the mean time our staff will be screened for symptoms of Covid-19 at the beginning of the work day and will have a staff concern tested: Are they feeling feverish? Do they have a cough? 

Note: If you are feeling any of these symptoms after making your reservation with us please refer to the "Extenuating Circumstances Cancellation Policies" within this page. If you are feeling any of these symptoms while staying elsewhere in Door County prior to your stay or after your arrival at the Dor Cros Inn and/or Island Rides Bicycle Rentals please call 920-746-3700 to be screened for testing.

In the past we have made several trips to the Island for rental of your bikes from Island Rides Bicycle Rentals. Your staff has always been so kind as to pick us up at the Ferry Dock for the 1.5 mile trip back to your lodging place free of charge. Will this service continue?

Yes with a few changes. The first Phase of the Badger Bounce Back plan limits us to no more than 10 Guests out for each group, expanding to 50 Guests in Phase 2 of the program. Unrelated passengers must be separated with an empty seat between them. 
Your driver will be wearing a face covering and we ask all passengers to wear them as well. If you are over 18 and have enjoyed the trip from the bed of our transport truck this practice will still be allowed under the same restrictions as the interior of the cab. The vehicle(s) will be sanitized after each use.

Note: Children under 2 years of age should not wear face coverings, per CDC guidelines.

Will Social Distancing be observed at the Dor Cros Inn for lodging and bike rentals?

Yes is the short answer. Our cabins all have private entrances and have dedicated parking for each accommodation. We will have the recommended minimum 6 foot distance clearly marked between cabins. Unrelated Guest(s) will not be allowed to cross over into another Guest(s) designated space unless invited and wearing a face covering. Seating in our outdoors areas must remain a minimum of 6 feet apart if the Guest(s) are unrelated. 

Taking care of our Guest(s) for Island Rides Bicycle Rentals will be conducted the same as our lodging side of the business taking care of one party at a time. So coming early and making a reservation the day prior is strongly recommended to make the most of your Island Adventure. 
We will have sanitized numbered cards so you can just kick back and plan out your day while you wait to hear your number. Of course these new processes will consume more of your time then usual and we do apologize but the upside is you will be breathing in relaxing Island fresh air while you wait. 

Note: The management reserves the right to ask Guest(s) who are not complying with our property's rules and regulations, including those involving social distancing, to vacate the premises.

Is the Dor Cros Inn and Island Rides Bicycle Rentals planning to have signage advising Guest(s) of safe practices while staying in your accommodations or renting Bicycles?

Besides having access to this page via your tablet, laptop or smartphone 24/7 (depending upon your data plan) we will have updated signage or a flyer listing safe practices posted in our office, your accommodations and key areas on the grounds. We always recommend checking back to this page for review or the latest updates. 

What kind of cleaning/disinfecting practices can we expect while lodging or renting bicycles with you?

The Following is what you can anticipate:

  • First off we will be adding a minimum of 24 hours in between our Guest stays. 
  • Your accommodation will be cleaned and disinfected prior to your arrival and not be entered again by our staff until we've been notified of your departure. Except for extended stays and when the Guest(s) are not in the accommodation.
  • Besides our usual thorough cleaning-practices we will disinfect/sanitize all touchpoints in each of our 8 accommodations. These touchpoints include but are not limited to door handles, television remotes, clocks, thermostats, coffee makers, light switches, ceiling fan pull chains, counter tops, handles, knobs, toilets, and faucets.
  • Disinfect/sanitize with a prepared bleach solution of 5 tablespoons (one-third cup) bleach per gallon of water for non-food contact surfaces. 
  • Disinfect/sanitize with a prepared bleach solution of 1 teaspoon bleach per gallon of water for food contact surfaces
  • Our bicycle equipment for Island Rides Bicycle Rentals including helmets will be cleaned/disinfected in the same manner described above as far as the touchpoints except a solution spray of no less than 60% Isopropyl Alcohol will be used as the cleaner/disinfectant.
  • For our accommodations with kitchen facilities it has always been recommended by the Wisconsin Public Health and Services that Guest(s) rewash their accommodation's dishware and silverware before first time use. Each accommodation is provided with dish washing liquid and additional is available upon request. Hot as possible water without causing personal injury is recommended.
  • We will provide disposable cups for accommodations without kitchen facilities.
  • Towels, linens, and all bedding will be laundered on the warmest appropriate water setting and dried completely after each Guest(s) stay. Blankets and/or comforters should be laundered after each Guest stay. 

If you require anything such as clean towels during your stay you only need contact us either by texting or calling 920-847-2126during our regular office hours (9-6 daily central time).

Our family made a reservation prior to March 11, 2020 and I would like to know of your updated Cancellation Policies for this season?

The world's awareness of the coronavirus (Covid-19) changed dramatically when the World Health Organization (WHO) declared a global pandemic on March 11, 2020. We understand these are unprecedented times so we have included these additional policies for our current Guest(s) with reservations made prior to March 11, 2020.
Note: For reservations made on or after March 11, 2020 you can find the details of our 2020 added "Extenuating Circumstances Cancellation Policy" under our "Cabin Reservations" page just before submitting your online reservation.  

Island Event Cancelled - Keep your reservation or apply it toward a Travel Credit for your rescheduled event and we'll deduct 25% of your nightly rate balance before tax. Same number of nights are required as original reservation but of course if your reservation is rebooked we'll refund your deposit (3.5% cc processing fee is non-refundable). 

Return Guest Cancellation - Cancelling your 2020 reservation not due to an event cancellation we will apply your deposit toward a Travel Credit for a future visit and pay for your auto's Ferry Ride ($26 value). Same number of nights required as original reservation but of course if your reservation is rebooked we will refund your deposit (3.5% cc processing fees are non refundable). 

Not able to Enter the U.S.- 2020 Cancellation we will apply your deposit toward a Travel Credit for a future visit and pay for your auto's Ferry Ride ($26 Dollars U.S. currency value). Same number of nights required as original reservation but of course if your reservation is rebooked we will refund your deposit (3.5% cc processing fees are non refundable). 

How Can we as Guest(s) support your business other than coming for an Island visit?

You can purchase emailed or mailed Gift Certificates in increments of $50, $75 or $100 for friends, family or business acquaintances for lodging or bicycle rentals, for this season or next, for a birthday or wedding present or just for the plain heck of it. 

We have had some of our Guest(s) recommending contributions through a "GoFundMe" page. We are looking into this option but in the mean time a purchase of one of our Gift Certificates helps us immensely while offering someone else a chance to get away for a while.   

Linked Sources for our "StaySafe Initiative" page as of Friday, May 08, 2020: WHO (World Health Organization), CDC (Centers for Disease Control and Prevention), Door County Medical Center and Door County Public Health. We also used guides developed by the Wisconsin Economic Development Corporation (WEDC) in consultation with the Departments of Health and Human Services, Agriculture, Trade and Consumer Protection, and Tourism, as well as industry experts and associations. We encourage you to stay up to date with these organizations for further updates. 

If you have a question we have not addressed and/or comment please email us at: info@dorcrosinn.com 
We participate in regular update calls and visual meetings with state and local authorities, Door County Medical Center and Door County Public Health to ensure that we are following the latest guidelines. The Dor Cros Inn has been here since 1938 as a lodging place for Island visitors and with your continued patronage we plan to get through this.

Lodging available by June 12, 2020 and bicycle Rentals possibly sooner. Give us a call 920-847-2126 (9-6 daily central time) or email us at info@dorcrosinn.com with any questions. 

Be Safe...Be Well...Come See Us on the Island when you're Ready.

Your Hosts,

Laura & Cory Anders
Dor Cros Inn & Island Rides
Bicycle Rentals on Washington Island
in Door County, Wisconsin USA


We look forward to our 12th Season
of bringing you just the right ride!
We'll see you during
the 2020 Season.

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